What is CareNow?
CareNow connects you with a provider 24/7/365 through the convenience of phone or video. It’s health care when and where you need it! Download the App now!
Who is it for?
CareNow providers are certified in internal medicine, family practice or pediatrics and can help patients over the age of 2. Providers can diagnose, recommend treatment and prescribe medication, if medically necessary, for many medical issues, including:
CareNow is not appropriate for those with more emergent health care needs such as*:
*These symptoms may indicate a medical condition that requires immediate medical attention. Please seek medical care immediately by going to the nearest emergency department or call 911.
How does it work?
CareNow offers care in three easy steps.
Does CareNow replace my doctor?
No. Your primary care provider knows the intricacies of your health and is crucial in providing care that’s right for you so you can prevent illness, manage chronic conditions and identify health concerns early. CareNow provides general medical care for those times when you’re too busy, too sick, or it’s too late in the day to see your own provider. You can download a copy of your visit nformation to share with your regular provider at your next scheduled visit.
How long will this take?
On average, you’ll be connected to a doctor, or receive a callback within 15 minutes. While you’re waiting for the next available provider to come online, CareNow keeps you posted on your status. If you miss your visit, you’ll be returned to the end of the queue. Consults have no time limit to make sure you have the answers you need to get back on the road to recovery.
What does the app allow me to do?
With the CareNow app, you can: