Patient Safety

TMC takes patient safety very seriously. We have patient safety programs which aim to keep patients safe while in our hospital, but patients can also assist in the goal. Below are the programs and tips which make patient safety a priority.

Patient Safety Programs at TMC

  • The Partnership for Patients: A public-private partnership to improve the quality, safety, and affordability of health care for all Americans. The Partnership for Patients brings together leaders of major hospitals, employers, physicians, nurses, and patient advocates along with state and federal governments in a shared effort to make hospital care safer, more reliable, and less costly.
  • 5 Million Lives Campaign- we participate in a national campaign aimed at reducing medical errors, which can lead to patient harm.
  • Medication Safety- comprehensive program to reduce medication errors.
  • Falls Reduction- for our patients, we reduce falls by performing an assessment of each patient’s individual risk for falling, communicating that to the patient’s care team, and intervening where necessary to decrease the fall risk to the patient.
  • It’s Ok to Ask- a hand washing program; the most effective way to reduce the spread of infection is through hand washing.
  • Pressure Ulcer Reduction- a head to toe skin assessment is done for our patients as part of their standard care.

Speak Up

TMC encourages our patients to be involved with their care as a strategy to reduce errors and help keep healthcare safe. The “Speak Up Program” is an example of educational material given to our patients to help engage them in questioning and preventing possible safety issues.

S: Speak up if you have questions or concerns, and if you don’t understand, ask again. It’s your body and you have a right to know.

P: Pay attention to the care you are receiving. Make sure you’re getting the right treatments and medications by the right healthcare professionals. Don’t assume anything.

E: Educate yourself about your diagnosis, the medical tests you are undergoing, and your treatment plan.

A: Ask a trusted family member or friend to be your advocate.

K: Know what medications you take and why you take them. Medication errors are the most common healthcare mistakes.

U: Use a hospital, clinic, surgery center, or other type of healthcare organization that has undergone a rigorous on site evaluation against established state-of-the-art quality and safety standards.

P:Participate in all decisions about your treatment. You are the center of the healthcare team.

Patient Safety Tips

  • Write down all your medications and share with your medical team. Carry a list with you and keep it up to date. Go to to get a form.
  • As a patient, learn the meaning of different hospital wrist bands, and leave yours at home to avoid confusion.
  • Wash your hands frequently and ask your visitors and caregivers to do the same.
  • Make sure your caregiver checks your identification before administering medications, treatments, or procedures to you.
  • Bring a family member or friend with you to the hospital and all medical visits to help write down information and ask questions.

Below are links to websites which offer more information on patient safety.

IHI Patient Safety

National Patient Safety Goals