Every minute counts when you or a loved one needs emergency care. The TMC Emergency Department is Southern Arizona's busiest, caring for more than 90,000 patients a year. From chest pain to broken bones, stitches to warning signs of a stroke, TMC's renowned emergency staff is ready and waiting to help. Backed by the comprehensive services of the area's largest acute-care hospital, and EmCare, an independent provider group, TMC offers advanced technology and experienced, compassionate professionals.
EmCare providers, along with TMC nurses and staff give personalized, quality care with compassion, dignity and respect. Our staff includes doctors who are board-certified in emergency medicine and emergency nurses with certification in advanced cardiac life support and pediatric advanced life support. Our goal is to provide you and your family with the best emergency care and outstanding customer service. Our Emergency Department includes:
Your medical concerns are important to us. Every patient who checks in at our Emergency Department will immediately be assessed by a registered nurse who will determine the seriousness of your symptoms. Each patient will then be evaluated by an doctor or mid-level provider, such as a nurse practicioner, who may order additional testing to decide on the care plan, which could include admission to the hospital or discharge home.
If you have any questions or concerns, please let someone know at the triage window, or if you are in a room let your nurse know. Seven days a week during peak hours there is a patient relations representative on duty who can assist you or address any needs you may have; merely ask that the representative be contacted. A social worker and nurse case manager are also available during certain days and times of the week.
TMC International & Language Services facilitates communication among patients with limited English proficiency, family members and TMC health care providers. Department staff members are certified in Spanish medical interpretation and oversee around-the-clock interpretation needs for more than 200 languages. In-person Spanish-language services are offered Monday through Friday, 7 a.m. to 6 p.m., and Saturday, 8 a.m. to 2 p.m.
If you require an interpreter, please let someone know at the triage window.